Confirm the signer is available, alert, and able to communicate directly with the notary at the appointment. A notary cannot determine legal capacity or provide legal advice.

Ask the facility about visitor hours, check-in procedures, parking, and any rules that may affect timing.

Have the document ready and know which notarial act is required before the appointment. The notary cannot choose the legal document or decide the notarial act for you.

If witnesses are required by the document or another law, arrange them in advance and confirm whether the facility permits staff to serve as witnesses.

For urgent requests, include the facility name, room or unit details when appropriate, and the best on-site contact in the intake.